Privacy policy

Terms, Conditions & Policies

Last updated: May 2026

Yunix Mobile Detailing

ABN: 70 631 153 171
Gold Coast, Queensland, Australia
Email: contact@yunixdetailing.com
Phone: 0486 104 800

By booking a service, requesting a quote, using our website, or interacting with Yunix Mobile Detailing, you agree to the following Terms, Conditions & Policies.

1. Services

Yunix Mobile Detailing provides mobile car detailing services across the Gold Coast region.

All services are carried out at the customer’s location unless otherwise agreed.

2. Bookings & Quotes

Quotes provided online, by phone, social media, or message are estimates only.

Final pricing may vary depending on:

  • vehicle condition,

  • excessive dirt,

  • pet hair,

  • stains,

  • odors,

  • sand,

  • mold,

  • size of the vehicle,

  • or additional requested services.

We reserve the right to adjust pricing where necessary.

3. Payment Terms

Payment is due in full upon completion of the service unless agreed otherwise in writing.

Accepted payment methods:

  • Cash

  • Card (credit/debit)

  • Bank Transfer

  • Osko (PayID)

Invoices must be paid on the day of service.

Failure to pay may result in debt recovery action.

4. Cancellations & Rescheduling

As a mobile service business, scheduling is important.

Customers must provide reasonable notice for cancellations or rescheduling requests.

We reserve the right to:

  • reschedule appointments,

  • refuse service,

  • or apply cancellation fees in the future for repeated last-minute cancellations or no-shows.

5. Weather Conditions

Mobile detailing services may be delayed, modified, or rescheduled due to:

  • heavy rain,

  • storms,

  • unsafe weather conditions,

  • extreme heat,

  • or unsuitable working environments.

Yunix Mobile Detailing reserves the right to determine whether conditions are safe and suitable for service.

6. Vehicle Access & Customer Responsibilities

Customers are responsible for:

  • providing safe and reasonable access to the vehicle,

  • removing valuables and personal belongings,

  • ensuring the vehicle is accessible at the scheduled time,

  • and providing accurate booking information.

Yunix Mobile Detailing is not responsible for:

  • lost,

  • stolen,

  • or forgotten personal belongings left inside the vehicle.

Late arrivals or inaccessible vehicles may result in delays or cancellation.

7. Vehicle Condition & Service Limitations

While we aim to achieve the best possible results, certain conditions cannot be fully corrected or guaranteed.

This includes:

  • permanent stains,

  • deep odors,

  • faded paint,

  • scratches,

  • damaged trim,

  • worn materials,

  • neglected interiors,

  • mold damage,

  • heavily contaminated vehicles,

  • or pre-existing defects.

Additional charges may apply for excessively dirty or heavily neglected vehicles.

8. Pre-Existing Damage

Yunix Mobile Detailing is not responsible for pre-existing damage including but not limited to:

  • scratches,

  • cracked trim,

  • damaged leather,

  • fragile plastics,

  • failing paint,

  • loose components,

  • electronic issues,

  • previous repairs,

  • or worn surfaces.

Customers are encouraged to notify us of any sensitive or damaged areas before service begins.

9. Photos & Media

We may take photos or videos of vehicles before, during, or after service for:

  • documentation,

  • quality control,

  • insurance purposes,

  • social media,

  • advertising,

  • and promotional content.

Vehicle registration plates may be blurred or hidden when content is published publicly.

Customers may request removal of photos or videos featuring their vehicle by contacting us directly.

10. Marketing Communications

By submitting your information through our website, forms, social media, or quote requests, you may receive:

  • service updates,

  • promotions,

  • marketing emails,

  • or business communications.

You may unsubscribe or request removal from marketing communications at any time.

11. Privacy & Personal Information

We may collect personal information including:

  • name,

  • phone number,

  • email address,

  • vehicle details,

  • booking information,

  • address/location,

  • and vehicle photos.

This information is collected strictly for business and customer service purposes.

We do not sell or rent customer information to third parties.

We may use trusted third-party services including:

  • Shopify

  • Square

  • WhatsApp

  • Google Business

  • Meta/Facebook

  • Instagram

  • TikTok

These services may process information according to their own privacy policies.

12. Website & Data Security

We take reasonable steps to protect customer information and maintain website security.

However, no online system or electronic storage method can be guaranteed to be completely secure.

13. Right to Refuse Service

Yunix Mobile Detailing reserves the right to refuse or stop service at any time if:

  • conditions are unsafe,

  • customers behave aggressively or inappropriately,

  • access is unsuitable,

  • or the service requested falls outside reasonable detailing conditions.

14. Changes To These Terms

Yunix Mobile Detailing may update these Terms, Conditions & Policies at any time without prior notice.

The latest version will always be available on our website.

15. Contact

Yunix Mobile Detailing
Gold Coast, Queensland, Australia
ABN: 70 631 153 171
Email: contact@yunixdetailing.com
Phone: 0486 104 800